Located in the bustling Binjiang District of Hangzhou, Citadines Intime City Hangzhou offers a comfortable and convenient stay for both business and leisure travelers. As part of the Ascott Limited group, this serviced apartment hotel combines the comforts of home with the amenities of a modern hotel. In this review, I will share my experience staying at Citadines Intime City Hangzhou, covering its location, room quality, facilities, dining options, service, and overall value.
Location & Accessibility
One of the biggest advantages of Citadines Intime City Hangzhou is its prime location. Situated within the Intime City shopping complex, guests have easy access to numerous restaurants, retail stores, and entertainment options. The hotel is also well-connected to public transport:
- Metro: The nearest subway station (Binhe Road Station, Line 1) is just a 5-minute walk away, providing quick access to Hangzhou’s main attractions.
- Attractions: Popular spots like West Lake, Qiantang River, and Hefang Street are within a 20-30 minute drive.
- Business District: The hotel is close to major tech companies like Alibaba and NetEase, making it ideal for business travelers.
While the area is lively, the hotel itself remains relatively quiet, ensuring a restful stay.
Room Quality & Comfort
I stayed in a One-Bedroom Deluxe Apartment, which was spacious (around 50 sqm) and thoughtfully designed. The room featured:
- Bedroom: A comfortable queen-sized bed with high-quality linens, ensuring a good night’s sleep.
- Living Area: A sofa, work desk, and flat-screen TV with international channels.
- Kitchenette: Fully equipped with a microwave, stove, refrigerator, and basic utensils—great for longer stays.
- Bathroom: Clean and modern, with a walk-in shower and complimentary toiletries.
The apartment had large windows offering a city view, and the soundproofing was effective, minimizing outside noise. Housekeeping was consistent, with daily cleaning and fresh towels provided.
Facilities & Amenities
Citadines Intime City Hangzhou provides several facilities to enhance guests’ stays:
1. Fitness Center
The 24-hour gym was well-equipped with cardio machines, weights, and yoga mats. While not massive, it was sufficient for a solid workout.
2. Business Center
For business travelers, there is a shared workspace with computers and printers. Free Wi-Fi was reliable throughout the hotel.
3. Laundry Services
Self-service laundry machines were available—a useful feature for long-term guests.
4. Meeting Rooms
The hotel offers small meeting rooms, suitable for corporate gatherings or private discussions.
5. Lounge Area
A cozy lobby lounge provided a relaxing space to unwind or meet with colleagues.
Dining Options
The hotel has an in-house restaurant, “The Dining Room,” serving a mix of Western and Asian dishes.
- Breakfast Buffet: A decent spread with eggs, pastries, congee, and fresh fruit. While not extravagant, it was satisfying.
- Lunch & Dinner: The à la carte menu included pasta, grilled meats, and local Hangzhou specialties.
Since the hotel is inside a shopping mall, guests have plenty of dining alternatives nearby, from local Chinese eateries to international chains like Starbucks and McDonald’s.
Service & Staff
The staff at Citadines Intime City Hangzhou were polite, professional, and efficient. Receptionists spoke good English, which was helpful for international guests. Check-in/check-out was smooth, and the concierge provided useful recommendations for sightseeing.
One minor drawback was that room service was only available during limited hours, but this was a small inconvenience given the many nearby food options.
Value for Money
Considering the location, room size, and amenities, Citadines Intime City Hangzhou offers good value, especially for extended stays. Rates are competitive compared to other serviced apartments in Hangzhou.
Pros:
✔ Excellent location with shopping and dining options
✔ Spacious, well-equipped apartments
✔ Reliable Wi-Fi and business facilities
✔ Friendly, multilingual staff
Cons:
✖ Limited room service hours
✖ Breakfast could have more variety
Final Verdict
Citadines Intime City Hangzhou is a great choice for travelers seeking a convenient, comfortable, and well-located stay. Whether you’re visiting for business or leisure, the hotel’s modern apartments, strong amenities, and accessibility make it a solid pick in Hangzhou.
Rating: 4.2/5
Recommended for: Business travelers, families, and tourists who prefer apartment-style stays.
Would I stay here again? Absolutely!
