As one of China’s top-tier public hospitals and a teaching affiliate of Zhejiang University School of Medicine, Sir Run Run Shaw Hospital (邵逸夫医院) in Hangzhou combines Western medical expertise with traditional Chinese therapies. Named after the famous Hong Kong philanthropist, this hospital is a preferred choice for expats and locals seeking advanced care.
This guide covers everything patients need to know, including:
✔ Key specialties & departments
✔ How to make appointments
✔ Insurance & payment options
✔ Navigating the hospital
✔ Tips for foreign patients
1. Hospital Overview
Fast Facts
- Established: 1994
- Affiliation: Zhejiang University (ranked #3 in China for medical research)
- Capacity: 2,000+ beds, 3.5 million annual outpatient visits
- International Accreditation: JCI (Joint Commission International) certified
Location & Branches
- Main Campus: 3 Qingchun East Road, Shangcheng District (near West Lake)
- Qianjiang Branch: New facility with VIP wards (opened 2022)
2. Top Specialties & Departments
A. Leading Centers of Excellence
| Department | Notable Achievement |
|---|---|
| Cardiology | Pioneered robotic-assisted coronary interventions |
| Oncology | First in China to use proton therapy for liver cancer |
| Traditional Chinese Medicine (TCM) | Integrates acupuncture with Western pain management |
| Orthopedics | 3D-printed joint replacement specialists |
B. Unique Services
- International Medical Center (English-speaking staff)
- TCM Cancer Support Clinic – Herbal therapies reducing chemo side effects
- AI Diagnosis Center – Algorithm-assisted imaging analysis
3. Appointment System
For Foreign Patients
- Online Booking (Recommended)
- Via Alipay “Medical Health” mini-program (English interface)
- Select “Sir Run Run Shaw Hospital” → Choose department → Pay ¥50–300 consultation fee
- On-Site Registration
- International Patient Center (1F, Main Building) opens 7:30 AM
- Bring passport + insurance documents
*Tip: Specialists like Dr. Wang (cardiology) book out 2+ weeks in advance.*
4. Costs & Insurance
Fee Comparison
| Service | Self-Pay Cost | Insured Cost* |
|---|---|---|
| General Consultation | ¥300 | ¥50–100 |
| MRI Scan | ¥1,200 | ¥400 |
| TCM Acupuncture (per session) | ¥200 | ¥60 |
| VIP Ward (per night) | ¥2,500+ | Not covered |
With Chinese social insurance or international plans like Bupa/Allianz.
Payment Methods
- International cards: Visa/Mastercard accepted at Finance Office (3F)
- WeChat/Alipay: Scan QR codes at registration
5. Navigating the Hospital
Key Areas
- 1F: Emergency, Pharmacy (Western & TCM), International Center
- 3F: Diagnostics (MRI/CT)
- 6F: Inpatient Wards
- 8F: VIP Clinic (private rooms, faster service)
Wayfinding Tips
- Download the hospital’s mini-map (WeChat ID: SRRSH_Guide)
- Pink-vest volunteers speak basic English
6. Advice for Foreign Patients
Before Your Visit
- Translate medical records to Chinese (use apps like Pleco)
- Carry medication names in Chinese characters
During Consultation
- Request Dr. Li Meng (International Center) for complex cases
- Ask for bilingual prescriptions (药品处方)
Aftercare
- TCM Pharmacy (Ground Floor) prepares custom herbal formulas
- Follow-ups can be done via WeDoctor telemedicine
7. Alternative Options
For Expats Preferring Western-Style Care
- United Family Healthcare (Hangzhou) – Private, English-speaking GPs
- Zhejiang Hospital International Division – Lower costs than SRRSH VIP
8. Why Choose Sir Run Run Shaw?
✔ JCI standards matching US/EU hospitals
✔ TCM-Western integration – Best of both worlds
✔ Efficient system – Average wait time: 25 mins (vs. 2+ hrs at provincial hospitals)
“Where robotic surgery meets 2,000-year-old herbal wisdom.”
